Refund policy
At Pure, customer satisfaction is our top priority. We understand that sometimes a purchase may not meet your expectations. That's why we offer a straightforward return policy:
- Returns Accepted: If you're not completely satisfied with your purchase, you can return it within 14 days of receipt.
- Customer-Provided Return Shipping: Customers are responsible for covering the cost of return shipping.
- No Restocking Fees: We do not charge any restocking fees for returned items.
- No Final Sale Items
- Returns Are Not Accepted For Custom Orders
If you need to return an item, please contact our customer service team for assistance. We are here to help make the process as smooth as possible.